Contact Us - Payment - Shipping
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| Interested in Ordering? Click link below or call me with what your interested in. Pam Renz 4113 Tuxey Ave. Pittsburgh, PA 15227 Cell: 412.916.0482 E-mail: pam@cozycoatsandmore.com |
Payments:
- Money Orders or Paypal
Shipping - Please Read
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We have spent quite a bit of time addressing common questions, yet it seems as though no one
CLEAR payment,unless you are otherwise quoted on a expected time. Packages going through
customs might take longer.
At some point, your package is driven to the post office, by us, and carried to the post office,Your
package does not sit on our curb, or in our mailbox.
At the point that our postal clerk takes your package out of our hands, the delivery time is also, OUT
OF OUR HANDS. - This also involves time through Customs also.
Below, you will see a summary of the US Postal Service Guidelines for mail delivery. We are not
employed by the post office, nor by the United Parcel Service. Should your package indicate that it
was delivered by the USPS or UPS delivery confirmation and tracking service, then you must make a
claim at the Post Office or UPS if you have not received it, as this will most often involve a theft
complaint. Theft of mail is a FEDERAL CRIME, and should be reported by the buyer, directly to postal
authorities. If you purchased insurance for your package, you will need to contact us as well, as we
will need to file an insurance claim, as the shipper.
Larger packages are shipped via UPS - United Parcel Service - again, your packages are handed
directly to our UPS driver, who is very nice, and we have known for a long time.
Our UPS driver puts your packages into his truck while we watch and chat. At that time, UPS has
taken over the delivery of your package. UPS has more specific guarantee periods and more
commonly parcels are insured.
Thus if your package is not insured, we are no longer responsible for it.